ADA Workplace Accommodations: A Plain-English Guide for Employers

The interactive process is a legal obligation, not a favor. Here is how to handle accommodation requests correctly.

The Americans with Disabilities Act requires employers with 15 or more employees to provide reasonable accommodations to qualified employees with disabilities. Getting this wrong generates ADA claims that are expensive and often avoidable.

What the ADA requires from employers

The interactive process: what it is and why it matters

What constitutes a reasonable accommodation

Undue hardship: when you can say no

Documentation and confidentiality